220-1002 Practice Exams and Training Solutions for Certifications [Q493-Q515]

QUESTION 493
Which of the following are methods used to prevent an unauthorized computer from establishing a connection as a node on a corporate network? (Select TWO.)

QUESTION 494
Ann, a customer, calls a technician and states that she is very concerned about the privacy of her home computer and the security of her home network while browsing the Internet. Which of the following would the technician MOST likely discuss with Ann to educate her on security concepts addressing her concerns? (Choose two.)

QUESTION 495
Corporate management is concerned about the security of the company’s mobile phones, in the event they are lost or stolen. Management instructs the IT staff to ensure the data on the devices is not accessible by unauthorized users.
Which of the following would provide the BEST level of protection in this scenario? (Choose two.)

QUESTION 496
Which of the following account types account types enables and end user to install software without restrictions?

QUESTION 497
A technician is called in to look at a computer that was infected with a rootkit. The technician determines the infection cannot be cleaned. The technician needs to reinstall the computer’s OS.
Which of the following types of installs would be the BEST in this situation”?

QUESTION 498
A technician has installed a second monitor for a customer, but the desktop font sizes do not match.
Which of the following display settings should the technician adjust to correct this issue?

QUESTION 499
A user’s antivirus recently expired, so the user downloaded and installed a free system protection application. The application found numerous rootkits, Trojans, viruses, and missing critical patches. It was unable to fix all the issues, however, and suggested the user call technical support. Which of the following is the FIRST step to begin repairing the computer?

QUESTION 500
Which of the following is the maximum amount of RAM a computer can access if it is using a 32-bit version of the Windows OS?

QUESTION 501
A technician wants to secure a company’s laptops by preventing the USB flash drive from being used. Which of the following would be the BEST and FASTEST way for the technician to accomplish this goal?

QUESTION 502
The administrator needs to install Windows 8 on a workstation at a remote location.
Which of the following will allow the administrator to accomplish the task with MINIMAL user intervention?

QUESTION 503
A computer becomes infected with malware, which manages to steal all credentials stored on the PC. The
malware then uses elevated credentials to infect all other PCs at the site. Management asks the IT staff to
take action to prevent this from reoccurring. Which of the following would BEST accomplish this goal?

QUESTION 504
Which of the following would MOST likely contain troubleshooting guides?

QUESTION 505
After connecting to the corporate VPN, a user’s workstation is no longer able to browse Internet websites.
A technician discovers launching a different web browser on the same computer reaches the websites correctly.
Which of the following should the technician do NEXT?

QUESTION 506
A user reports personal files have been renamed and are undecipherable. Images have been to the user’s folder that request payment to unlock the files. The technician has quarantined the infected system and disabled System Restore. Which of the following should the technician do to unlock the user’s files?

QUESTION 507
The Chief Information Security Officer (CISO) wants to ensure the company Is prepared in case of a ransomware attack. The CISO has requested network vulnerability scans, firewall audits, and ACL logs. Which of the following
‘should the CISO also request?

QUESTION 508
An end user set up a gaming server on an extra Windows PC.
The user wants the PC to restart automatically during the night using the shutdown -r -E command.
Which of the following is the BEST tool to accomplish this?

QUESTION 509
A systems administrator created a policy that should create a shortcut on a user’s desktop Shortly after the policy was created, a technician inspects the user’s desktop and notices the shortcut is not present. The administrator verifies that the policy was created correctly and that it is being applied to the user’s account.
Which of the following will MOST Likely resolve the issue Immediately without interrupting the user’s session?

QUESTION 510
A user’s workstation is running extremely slow. A technician sees a pop-up on the workstation offering what appears to be fake technical support, so the technician begins the malware removal procedure. After disabling System Restore, the technician runs a malware scan, but the scan does not find any malware on the machine.
Which of the following is the MOST likely reason the technician cannot find any malware?

QUESTION 511
A technician is implementing multifactor authentication for logins to the network. The network already requires a username and password to authenticate users. Which of the following should the technician add to meet the multifactor requirement?

QUESTION 512
A technician needs to secure a SOHO network against unauthorized access. A switch has been deployed, and all endpoints have been patched; however, not all of the endpoints are in use.
A solution must be implemented to secure the unused endpoints. Which of the following should the technician do FIRST?

QUESTION 513
A user’s computer is quick to boot up but very slow at login. It tends to get faster throughout the day. A technician checks the RAM usage: and it looks fine during the day. The slowdown is MOST likely being caused by too many:

QUESTION 514
The IT department is assisting with an upgrade of the third-party software the payroll department uses to track time and create paychecks. When modifications were made three years ago, there were issues with the upgrade. Which of the following change management processes should the IT department use after scoping the change but before implementing the new version of the software?

QUESTION 515
A MAC user’s operating system became corrupted, and files were deleted after malware was downloaded.
The user needs to access the data that was previously stored on the MAC.
Which of the following built-in utilities should be used?