Jan-2024 Pass Your 700-805 Exam at the First Try with 100% Real Exam [Q11-Q34]

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Jan-2024 Pass Your 700-805 Exam at the First Try with 100% Real Exam

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NO.11 Who do renewals managers (rms) work with?

Rms work with account managers to drive ongoing revenue risk assessments and plays.

Rms work by themselves to develop a high level view customer requirements and objectives.

Rms work with pre-sales engineers and build customer solutions.

Rms work with service delivery teams and monitor engagements.

NO.12 Which area of the Success Plan is the Renewal Manager responsible?

Barriers Predicted

Solution Renewal

Adoption Barriers Overcome

Success Plan Hypothesis

NO.13 Which approach should be applied when renewing a quote?

Product led approach

Solutions led approach

Reward led approach

Concerns led approach

NO.14 Which licensing model is the most complex for a customer to manage?

Managed service agreement

Subscription

Enterprise agreement

A La Carte

NO.15 Which task is the responsibility of the renewals manager?

Managing the success plan

Driving adoption of specific technologies

Billing recurring revenue contracts

Managing recurring revenue risk

NO.16 How does Cisco define Business Critical Services?

subscription-based services covering the lifecycle of a technology

Pay-as-you-go, services covering business-critical functions

hardware replacement

Pay-as-you-go, technology-based services

NO.17 What is the Cisco definition of a Reusable Non-Standard Discount(RNSD)?

A discount applied to refurbished or reused Cisco hardware that includes service contracts.

A discount applied to Cisco products and/or service list pricing and for a continual or ongoing basis

A limited time discount applied to Cisco products and/or serices

A priority discount applied to third-party products for perpetuity.

NO.18 Which strategy for successful renewal of service contracts calls for discussing changes in the network and identifying any uncovered additions to the network?

Locak in revenue streams through co-termination

Validate the customer’s business needs

Explore upsell opportunities

Focus on benefits

NO.19 Which services are contained in the CX portfolio?

Support Services, Business Critical Services, Professional Services and Managed Services

Support Services, Business Critical Services and Professional Services

Support Services and Business Critical Services

Support Services, Business Critical Services, Professional Services, Managed Services, and Learning Services

NO.20 How does Cisco define AT R?

Contracts/subscriptions that are available to renew.

ATR is the sum of RR and iARR, minus the attrition rate.

Any customer agreement where attrition has been an issue.

Contracts/subscriptions that have attrition terms revoked.

NO.21 When renewing a contract with a customer,which action is important?

Start discussions once the contract has expired

Propose only the most important part of the solution

Validate customers business needs.

Do not offer any financing solutions.

NO.22 Which steps to develop a renewal quote are valid?

Ask the customer for Renewal data,Evaluate new requirement,Quote new services.

Indentify the barriers to adoption,Ensure the customers is using the solution,Work with the Account Manager to create a Quote.

Position the new technology,create a Quote,Order the Quote.

Identify the Items to renew,Verify the Discounts,Confirm the Shipping address,Verify the Billing entity.

NO.23 Which statement regarding which tools can be added as value to customer and partners is invalid?

Adopt on Scores which provide insight into how well customers are utilizing service and software they purchase

help manage Discounts for Quoting

gain insight into new and unique business prospects for your customers and expand sales potential

Trusted Data Source for Hardware Refresh and Software renewal insights

NO.24 Which discussion point helps upsell a customer?

Focus on what the customer already has covered on the network.

Discuss your priorities and why you need the sale.

Discuss changes in the network and identify any uncovered additions to the network.

Focus on how much it will cost the customer.

NO.25 What is the main purpose of CCW-R?

to factor customer ATR, up sell and attrition

to allow customers and partners to download renewal data

to allow customers and partner store new software subscriptions and service contracts from one tool

to capture partner and customer bill ng preferences

NO.26 What is the ATR on a $10,000 one year recurring revenue contract?

10% of $10,000

$12000

$10,000

$10,000 divided by 12

NO.27 Which success indicator for a Renewals manager is valid?

New product introductions

On-time renewal

Stabilized customer satisfaction scores

Increased deployment of licenses

NO.28 What is the future state goal of licensing at Cisco?

Smart License

Standby License

Classic PAK

Right to use

NO.29 What is the ATR on a $10, 000oneyearre curing revenue contract?

$10,000

10% of $10,000

$10,000 divided by 12

$1,200

NO.30 Which action can a renewals manager take to drive value in the account?

Align partners on training

Define the account forecast

Manage and mitigate renewal risk

Removing adoption barriers

NO.31 Which statement best describes an Ask the Expert session?

A pre-recorded webinar from an expert

A hosted educational webinar with live expert Q and A

A 24-7 phone line providing expert advice

A one on one coaching engagement covering specific use cases

NO.32 Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?

The adoption rate is 50% under the expected level and the plan is six months before the expiration date.

The health index of a customer is over expected targets with no red flags.

There are no open incidents 30 days before renewal dates.

Customer is willing to subscribe to a recommendation case to be publicly communicated.

NO.33 Which two factors drive subscription value for customers? (Choose two)

up to date security protection

bundling of software and hardware

freeware offers

training access

continuous access to innovation

NO.34 Which statement best describes the success plan?

The blueprint for account teams to achieve customer success

A tool for reporting actions to management

A shareable document that captures all account activities

A document capturing a comprehensive view of all customer health scores

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Jan-2024 Pass Your 700-805 Exam at the First Try with 100% Real Exam [Q11-Q34]

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