Valid Certified-Strategy-Designer Exam Q&A PDF Certified-Strategy-Designer Dump is Ready (Updated 152 Questions) [Q53-Q72]

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Valid Certified-Strategy-Designer Exam Q&A PDF Certified-Strategy-Designer Dump is Ready (Updated 152 Questions)

Exam Questions and Answers for Certified-Strategy-Designer Study Guide

NO.53 Cloud Kicks’ primary business goal for its new customer acquisition program is to increase diversity.
Which inclusive design tactic should help the company solve problems for the broadest possible audience?

Solve for one, extend to many through a persona spectrum.

Use Jobs to Be Done to increase empathy with the audience.

Hold focus groups with traditionally underrepresented participants.

NO.54 Cloud Kicks (CK) set a goal to improve the sustainability of its business in the coming year. A strategy designer on CK”s team knows the importance of pushing for environmental impact in their latest designs.
What should they do to prepare to measure progress toward this goal?

Create a journey map that extends into pre-purchase and post-use disposal to uncover unseen impacts of the product’s lifecycle.

Schedule a workshop with key product stakeholders to brainstorm “how might this new product be more sustainable

Only interview customers who value environmentalism to uncover needs from CK’s desired customer base of ethical consumers.

NO.55 A strategy designer creates a bridge from the project vision to product development through prioritization.
Which factor should be considered to minimize cost and maximize value?

Usability

Velocity

Effort

NO.56 Cloud Kicks has expanded its business recently by offering customizable footwear and the ability to price bv customer. Along with Sales Cloud, they are looking into additional product options that would help sales reps configure their orders easily.
Which Salesforce product should be considered for this business need?

Revenue Cloud

Commerce Cloud

Marketing Cloud

NO.57 Cloud Kicks’ design team learns of the desire for sustainable materials while co-creating personalization concepts with their West Coast influencers. Which method should the team use improve feasibility of this concept direction?

Create a functional prototype.

Run a cost benefit analysis.

Review and align with company V2MOM

NO.58 In an effort to increase revenue, the Cloud Kicks design team proposes creating a new ecommerce tool where customers can easily search for products and access a bot that makes personalized recommendations. The team knows the cost to implement this new experience is significant.
Which tool should the team use to justify the strategy7

Business model canvas

Criteria scorecard

Prioritization matrix

NO.59 After a series of interviews with key stakeholders, a strategy designer realizes the company is duplicating efforts across internal teams, each creating similar programs for customer engagement.
Which approach should the designer propose to create alignment?

Design sprint

Journey mapping workshop

Service blueprint workshop

NO.60 A fitness company is starting a service that combines data from connected weights with virtual coaching. The company is about to start a new innovation sprint with the following challenge statement: “How might we empower people who are new to fitness to increase their strength?” Which metrics should be used to measure the success of the initiative7

New user activations and connected weight sales

Increase in user referrals and net promoter score (NPS) rating

Increase in new user activity and connected weight utilization

NO.61 Cloud Kicks asks to see a roadmap denoting how the design team will turn their product vision into reality.
What should the team do when developing their roadmap?

Focus on features, including detailed outputs associated with each one.

Ensure stakeholders stay connected and aligned during roadmap development

Set expectations that once the roadmap is approved It will not be modified.

NO.62 A strategy designer is working with a product team to reach more diverse audiences.
How should the designer make a case for ensuring all future releases meet accessibility standards7

Evaluate competitors’ accessibility standards.

Focus rationale on how refactoring later is more expensive.

Plot accessibility standards against impact and difficulty.

NO.63 The design team at Cloud Kicks used qualitative research to uncover an opportunity to create a new line of sustainable footwear.
What should the strategy designer do to build a shared understanding and agreement among business leaders to move forward with this new initiative7

Select the most senior stakeholder’s goal as a path forward.

Share customer needs and tie them to business goals.

Complete a competitive analysis collaboratively in a workshop.

NO.64 Cloud Kicks (CK) set a goal to improve the sustainability of its business in the coming year. A strategy designer on CK”s team knows the importance of pushing for environmental impact in their latest designs.
What should they do to prepare to measure progress toward this goal?

Create a journey map that extends into pre-purchase and post-use disposal to uncover unseen impacts of the product’s lifecycle.

Schedule a workshop with key product stakeholders to brainstorm “how might this new product be more sustainable

Only interview customers who value environmentalism to uncover needs from CK’s desired customer base of ethical consumers.

NO.65 A strategy designer collaborated with the product design team at Cloud kicks and is now coming to the end of their discovery. Which technique should be used to frame the design challenge on the right problems?

Design “For an optimal experience…” questions.

Construct “How might we…” questions.

Create “As a user, I should…” questions.

NO.66 An insurance company has a calc banding process that involves multiple team members, different departments, and many disparate systems Which Salesforce automation tool should a strategy designer recommend to improve business process efficiency?

Financial

MuleSoft

Services Cloud

NO.67 Cloud Kicks would like to use a business model canvas to evaluate the desirability, viability, and feasibility of a new service and identify a business model that will justify pursuing the idea.
Which part of the business model canvas represents desirability?

Key activities

Value proposition

Customer segments

NO.68 Cloud Kicks’ product team is focused on a new business casual clothing line that they think will account for over half of the company’s revenue in the future.
Which trend should influence desirability the most?

Digital product passports’ to help prevent counterfeiting

Supply chain issues that delay product availability

Hybrid work emphasizing the need for color and comfort

NO.69 A strategy designer at Cloud Kicks is assigned to a new project team with mixed backgrounds from around the company.
How could a kickoff meeting help align the project team before they begin working together?

Create a social contract and promote a detailed plan for how to execute on the new teams charter.

Outline chain of command and set ground rules for how to properly execute design thinking methodologies.

Facilitate activities to gain an understanding of each others’ skills, communication styles, and expectations.

NO.70 A strategy designer is working on an app for the financial industry and gets the sense that stakeholders don’t share a common understanding of customer pain points.
What should the strategy designer create to align stakeholders on the most important customer issues’?

Service blueprint

Journey map

Data dashboard

NO.71 Cloud Kicks feels confident about its vision for a new loyalty program and has received approval from leadership to begin development.
What is needed from the strategy designer to inform a roadmap from MVP to mature offering?

Phases of feature development

Instrumentation and POC prototypes

Effort sizing and user story points

NO.72 Cloud Kicks (CX) has spent several months working to align the entire company around a vision based on inclusivity in the digital age. Because this project will span several years, the design team is concerned the vision will eventually be lost.
What should CK do to maintain the vision and create transformative change?

Align the vision to current industry trends.

Continuously align business goals to the vision.

Realize the vision must be driven by business goals.