Obtain the CFM PDF Dumps Get 100% Outcomes Exam Questions For You To Pass [Q10-Q30]

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Obtain the CFM PDF Dumps Get 100% Outcomes Exam Questions For You To Pass

CFM Exam Dumps Contains FREE Real Quesions from the Actual Exam

IFMA CFM Exam Syllabus Topics:

Topic	Details
Topic 1	Occupancy and Human Factors: This section measures the skills of Facility Managers and covers the workplace environment, occupant services, and occupant health, safety, and security. Understanding these factors is essential for creating a conducive and safe work environment for all occupants. Operations and Maintenance: This domain assesses the capabilities of Operations Managers in managing buildings, systems, infrastructure, and grounds. It includes overseeing furniture, fixtures, and equipment, ensuring physical safety and security, and implementing effective operations and maintenance processes. Knowledge of work management support systems and handling renewals and renovations is also critical.
Topic 2	Performance and Quality: This section evaluates the skills of the target audience in quality management and performance management. It emphasizes the importance of maintaining high standards in facility operations to ensure efficiency and effectiveness.
Topic 3	Risk Management: This section measures the skills of Risk Managers in planning for risk management. It includes emergency preparedness, response, recovery strategies, facility resilience, and business continuity planning to mitigate potential risks associated with facility operations.
Topic 4	Leadership and Strategy: This domain focuses on the competencies of Facility Managers in strategic planning and alignment with organizational demands. It covers policies, procedures, compliance issues, individual and team management, leadership qualities, relationship management, change management, corporate social responsibility, and understanding external factors affecting facility management.
Topic 5	Sustainability: This section evaluates the skills of the target audience in managing sustainability initiatives. It covers energy management, water management, materials and consumables management, waste management, and workplace site management to promote environmentally responsible practices within facilities.
Topic 6	Real Estate: This domain assesses the skills of the target audience in developing real estate strategies. It covers real estate assessment, acquisition, disposal processes, asset management, space management, major projects, and new construction to optimize facility use.

Q10. What should the FM department do in the ongoing monitoring of a newly outsourced Property Management contract?

Explain the evaluation methodology based on the identified Key Performance Indicators.

Include opportunity for the Contractor to respond to non-compliances.

Ensure that all codes and regulations are met.

Create an incentive program for innovative work.

Q11. A landlord has just completed a major capital improvement in a multi-tenant commercial building. The property manager is responsible for determining if the costs of the project can be recovered from the tenants. What is NOT part of the process?

Checking each lease to determine if capital costs are recoverable

Splitting costs evenly and charging all costs in the year when the project was performed

Determining how much should be recovered each year and for how many years

Determining if a finance charge gets added to the recoverable costs

Q12. During contractor evaluation, you discover their incident rate is below the industry average. What does this indicate?

The contractor has a better reputation and focuses on customer satisfaction.

The contractor has a robust financial balance sheet and is in good financial standing.

The contractor has a safety program that focuses on reducing injuries and is followed in practice.

Q13. A new Building Management System (BMS) has been implemented, and the system is ready to launch. What should be provided?

Trend reports

Data relevant for managerial reports

Third-party systems to the BMS

Stakeholder buy-in for the new BMS

Q14. When posting required signage for fire emergencies, which message is the MOST immediate?

Location of First Aid kits

Location of emergency exits

Location of AED with directions for its use

Q15. What is an approach to serving human needs by using resources productively and sustainably?

Lifecycle materials management

Waste management

Environmental protocol

Recycling

Q16. What approach should be taken to accommodate sustainability and customer concerns about installing flow restrictors?

Take no action. The WPM is guided by company sustainability initiatives and this program needs to be implemented.

Offer to place out the flow restrictors in a few designated restrooms to provide customer feedback on their performance. Agree to review and meet later with the WPM.

Install the flow restrictors and remove them without informing the WPM.

Refuse to install the flow restrictors.

Q17. What is the relationship between position power and personal influence?

Position power alone is sufficient for effective leadership

Position power can create personal influence

Personal influence cannot be attained without first having a position of power

Personal influence and position power come from different sources

Q18. What tools would a project manager use or create to define the project team?

Project schedule, corporate organizational chart, and human resources policy

Work breakdown structure, project organizational chart, and responsibility matrix

Task list, responsibility matrix, and the request for proposal that initiated the project

Project budget, project schedule, and project organizational chart

Q19. What information does the facility manager need to ensure the proposed cafeteria price increases are reasonable?

Current purchasing data

Written justifications and data

Current market data

Customer opinion surveys

Q20. What steps should be taken to create a risk assessment and risk plan?

Identify the risks. Determine the probability and severity of each risk. Develop contingencyplans to ameliorate each risk.

Communicate the risks to stakeholders. Request additional funds to cover contingencies on the most important risks.

Add additional days to activity durations to build in a cushion. Identify areas in the project that can be cut out, if necessary.

Utilize project tools. PERT or Gantt charts, work breakdown structures to identify risk, track issues, and mitigation risks.

Q21. In an indoor office environment, what is the MOST common complaint received by the facilities department?

Indoor air quality

Heating and cooling

Janitorial issues

Ergonomics issues

Q22. What sustainability benefits can be attributed to the use of a fully implemented Geographic Information System (GIS)?

Greenhouse Gas Reduction and Water Runoff

Greenhouse Gas Reductions and Energy Conservation

Water Runoff and Composting

Water Runoff and Energy Conservation

Q23. What is the process of limiting a company’s exposure to liability?

Risk management.

Risk avoidance.

Liability management.

Limited liability analysis.

Q24. What is the fourth stage in a well-established model of team development that consists of forming, storming, and norming?

Adjourning

Completing

Reporting

Performing

Q25. During regular preventive maintenance activities, you notice green algae and scaling on the interior walls of the cooling tower. What action should you take to resolve the concerns?

Shutdown the tower, allow surfaces to dry, and scrape biological growth from interior walls before returning the tower to operation.

Test the cooling tower water, adjust the frequency of chemical balancing, and flush if needed.

Perform a building occupant health survey to determine any adverse effects, and then adjust the injection levels of balancing chemicals.

Drain the tower and then complete a fresh-water flush using warm water, and add new balancing chemicals.

Q26. What is the first step to successful outsourcing?

Negotiating terms.

Planning the initiatives.

Selecting providers.

Analyzing cost/performance.

Q27. During a large real estate project, what are the expenses of planning, design, construction, operation, maintenance, and disposition of a structure over time known as?

Life-cycle costing.

Investment analysis.

Time value of money.

Project classification.

Q28. In addition to vision, incentives, action plan, and resources, what is required for the process of change management to be effective?

Directives

Experience

Skills

Q29. What process assesses physical entry points and specific business activities to determine who should be authorized to enter specific areas and the type of security system to use?

A lock hierarchy protocol.

A cyber security plan.

A sustainability analysis.

An access risk analysis.

Q30. A facility manager is investigating the feasibility of purchasing a new gas-fired turbine. The turbine is expected to be in service for 12 years. The vice president of operations asked the facility manager to calculate how much the turbine will diminish in value each year over its service life. What isbeing calculated?

Payback period

Depreciation

Diminishing return

Life cycle cost