Online Questions – Valid Practice To your CPHQ Exam (Updated 808 Questions) [Q75-Q93]

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Online Questions – Valid Practice To your CPHQ Exam (Updated 808 Questions)

Practice To CPHQ – Remarkable Practice On your Certified Professional in Healthcare Quality Examination Exam

Q75. In fact, because patients’ satisfaction is so influenced by __________________ rather than to the more indiscernible
technical ones-health maintenance organizations, hospitals and other health care delivery organizations have come to
view the quality of nontechnical aspects of care as crucial to attractions and retaining patients.

Their reactions to interpersonal and amenity aspect of care

Patients recognize that they do not possess the wherewithal to evaluate all technical elements of care

Every patient has definite preference in every clinical situation

Their likelihood of desires outcomes

Q76. The American Society for Quality has formed six categories of quality tools.
Which of the following is NOT out of those categories?

Cause Analysis

Evaluation and decision making

Process analysis

Idea adoption

Q77. A continuous survey readiness program requires which ofthe following?

the use of checklists by department managers to prioritize accreditation tasks

targeted training for staffinthe months leading up to the accreditation survey

a commitment from leadership to Improvement and compliance

work plans to Identify key activities needed for accreditation compliance

Q78. In a confidential reporting system, the reporter’s Identity Is

hidden from authorities.

known to legal authorities.

known to regulatory groups.

hidden from everyone.

Q79. As part of survey preparation, a healthcare quality professional evaluates infection control processes, including the coordination and communication among departments involved in the processes. This is an example of what type of tracer?

system

program-specific

individual

focused

Q80. A pulmonologist is gathering social determinants of health data from their patients.
Which of the following best explains the purpose of collecting this data?

This information facilitates the patient’s application for state resources.

This is a result of an update to the electronic medical record system.

This evaluates connections between the disease and the living conditions.

This information is needed to meet a new quality metric.

Q81. Which of the following are the three primary quality management activities?

define goals, assessment, and review results

measurement, assessment, and Improvement of outcomes

assessment, improvement, and strategic planning

review trends, assessment, and stakeholder accountability

Q82. The focus of Lean methodology is a “ba to basics” approach that places the needs of customer first through five steps.
Which of the following is NOT out of those steps?

Define value as determined by the customer

Identify the value stream

Make value identifying steps

Let the customer pull the product

Q83. A department manager wants to improve customer service. In order to gain employee support, the manager should first

Include customer service in performance reviews

Demonstrate the need for change

Seek authorization of the governing body

Empower the employees

Q84. A study was performed to compare quality outcomes between case/care managed groups and non- case/care managed groups tor elective coronary artery bypass.
The results are as follows:

What is the median length of stay (or non-case/care managed patients?

Q85. Which of the following best describes the goal of the Healthy People Initiative?

Support health promotion and disease prevention across the lifespan.

Provide each state with individualized plans for improving vaccination rates.

Reduce the spread of infectious disease and prevent pandemics.

Allocate funding to prevent disparities related to social determinants of health.

Q86. I n order to perform a task for which one is held accountable, there must be an equal balance between responsibility
and:

Authority

Education

Delegation

Specialization

Q87. Which of the following tools would be used to outline factors leading to a problem or desired outcome?

control chart

fishbone diagram

scatter diagram

Pareto chart

Q88. Which of the following is the role of a quality specialist in developing clinical pathways?

Build the clinical pathways.

Conduct outcome measurement.

Chair the committee.

Provide needed data and research.

Q89. Physician quality data reports for all credentialed physicians disseminated at regular Intervals, as generally mandated by accreditation standards, are called

focused professional practice evaluation (FPPE).

CMS star ratings.

quality spot checks.

ongoing professional practice evaluation (OPPE).

Physician quality data reports for all credentialed physicians disseminated at regular intervals, as generally mandated by accreditation standards, are referred to as ongoing professional practice evaluation (OPPE).
* Ongoing Professional Practice Evaluation (OPPE): OPPE is a continuous evaluation of a provider’s performance at a frequency greater than every 12 months1. It involves a peer review process, where
* practitioners are reviewed by other practitioners of the same discipline and have personal knowledge of the applicant2. The purpose of OPPE is to ensure that the hospital, through the activities of its medical staff, assesses a practitioner’s clinical competence and professional behavior on an ongoing basis3.
* Focused Professional Practice Evaluation (FPPE): FPPE is a process whereby the medical staff evaluates the privilege-specific competence of the practitioner that lacks documented evidence of competently performing the requested privilege(s) at the organization4. It is not a regular, ongoing process, but rather is implemented whenever a question arises regarding a practitioner’s ability to provide safe, high-quality patient care5.
* CMS Star Ratings: The CMS Star Ratings system is a consumer-oriented system developed by the Centers for Medicare & Medicaid Services (CMS) to help consumers compare the quality of health and drug plans67. It is not a regular report disseminated for all credentialed physicians.
* Quality Spot Checks: Quality spot checks refer to a random inspection or review of a specific aspect or area within a company’s operations8. They are often used to monitor quality control, identify fraud, or ensure adherence to regulations. However, they are not specifically related to physician quality data reports910.
Therefore, the correct answer is D. ongoing professional practice evaluation (OPPE), as it best fits the description of physician quality data reports for all credentialed physicians disseminated at regular intervals, as generally mandated by accreditation standards.

Q90. “Quality is the degree to which health services for individuals and populations increase the likelihood of desired
health outcomes and are consistent with current professional knowledge.” This is the definition of Quality care often
quoted by:

IOM

IHI

HQCB

OCHP

Q91. An interdisciplinary learn met to review readmission rates at a health system. Issues were identified with communication across care providers.
The team is interested in improving the coordination of care process and is now reviewing four candidates to serve in the role of process champion:

Of the four candidates, which represents the most effective choice to serve as a process champion?

Candidate A

Candidate B

Candidate C

Candidate D

Q92. Crossing the Quality Chasm provided a blueprint for the future that classified and unified the components of quality through six aims for improvement, chain of effects, and simple rules for redesign of healthcare. The six aims for improvement, viewed also six dimensions of quality.
Which of the following is NOT out of those dimensions?

Safe

Care centered

Efficient

Effective

Q93. An initial step to address health disparities within a population is to:

Expand the collection and standardization of health equity data.

Create dashboards to visualize gaps in health equity.

Increase accessibility to healthcare services for all equally.

Engage with community leaders and identify available resources.

Addressing health disparities is a critical component of improving population health. An initial and foundational step in this process is to expand the collection and standardization of health equity data.
Comprehensive data collection allows healthcare organizations to identify and understand disparities in health outcomes among different population groups. Standardizing this data ensures consistency, making it easier to compare and analyze information across various demographics, such as race, ethnicity, socioeconomic status, and geographic location.
By systematically collecting and standardizing health equity data, organizations can:
* Identify Disparities: Detect variations in health outcomes and access to care among different population groups.
* Inform Policy and Practice: Develop targeted interventions and policies to address identified disparities.
* Monitor Progress: Track the effectiveness of interventions over time and make data-driven adjustments as needed.
While the other options listed are important components of a comprehensive strategy to address health disparities, they are more effective when informed by robust data:
* Creating dashboards to visualize gaps in health equity (Option B): This is a valuable tool for communicating disparities and monitoring progress but relies on accurate and standardized data.
* Increasing accessibility to healthcare services for all equally (Option C): Enhancing access is crucial but should be guided by data identifying where disparities in access exist.
* Engaging with community leaders and identifying available resources (Option D): Community engagement is essential for implementing effective interventions, but understanding the specific needs and disparities within the community requires comprehensive data.
Therefore, the initial step is to expand the collection and standardization of health equity data, which serves as the foundation for subsequent actions to effectively address health disparities.
References:
* National Association for Healthcare Quality (NAHQ) emphasizes the importance of analyzing and using clinical, cost, equity, and social determinants of health data to drive and monitor improvement efforts.
nahq.org
* The Agency for Healthcare Research and Quality (AHRQ) identifies “Equitable” as one of the six domains of healthcare quality, highlighting the need to provide care that does not vary in quality due to personal characteristics.
ahrq.gov