Q118. A specialty cartons producer is validating logistics invoice verification in SAP S/4HANA Cloud Private Edition after harmonizing procurement controls across two company codes. Purchase orders, goods receipts, and regular supplier invoices are posting successfully. For most suppliers, invoices that include freight-condition adjustments continue through the expected follow-on processing. However, for one supplier segment in the newly harmonized company code, users can enter the invoice and reference the purchase order, but the document is placed into a blocked review state whenever the freight-adjustment scenario is present.
The same supplier segment worked correctly in the earlier template company code. The finance owner wants the issue corrected before shared-services expansion. Manual postings outside the standard process are not allowed, and the solution must remain standard, transportable, and governance-aligned.
Which action should the consultant take first?